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Maximize Efficiency and Engagement with
BotForce WhatsApp Business API.

SCALABLE CUSTOMER COMMUNICATIONS

Enhance your outreach with scalable messaging that supports mass communication while maintaining a personal touch.

AUTOMATED CHAT FLOWS

Streamline customer interactions with automated chat flows that handle inquiries, bookings, and customer service efficiently.

RICH MEDIA MESSAGING

Engage more effectively by sending images, videos, and rich media directly through WhatsApp, enhancing the customer experience.

ADVANCED CAMPAIGN ANALYTICS

Measure the effectiveness of your campaigns with detailed analytics, allowing for optimized strategies and better ROI.

SEAMLESS CRM INTEGRATION

Integrate with existing CRM systems to ensure a unified customer view and personalized interactions at every touchpoint

COMPLIANCE AND SECURITY

Maintain high standards of data security and compliance with regulations, ensuring trust and safety for your users.

How Does WhatsApp ChatBot Help You Sell More?

Experience

30%

increase in conversions, thanks to more effective and engaging communication strategies.

Achieve

40%

faster responses, leading to higher customer satisfaction.​

Enjoy

25%

ROI boost by leveraging Botforce  efficient and impactful WhatsApp solutions.

Gain

35%

higher engagement compared to generic messages, ensuring your communications resonate more with your audience.

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Reach, engage, and convert with WhatsApp Marketing

Get more sales with WhatsApp Broadcasts

 Use WhatsApp Marketing to get more   conversions on your campaigns.
 Choose from our library of WhatsApp     message templates and send bulk   WhatsApp messages.
 Track your WhatsApp campaign   performance with Advanced Analytics.
 Segment your WhatsApp leads for   personalised targeting and retargeting.
 Schedule and send automated   WhatsApp messages to any time zone.

Respond in real-time with Omnichannel Inbox

 Respond to queries in real-time  and increase conversions.
Assign queries to agents so that you never miss a conversation.
Collaborate with multiple team members effortlessly.
Respond from anywhere with the Botforce mobile app on Android & iOS  .
Measure and improve agent productivity by tracking agent performance.

Do more with your WhatsApp Business account

 Direct traffic to WhatsApp Business   through click to WhatsApp ads (CTWA)
 Build custom WhatsApp flows to   engage your audience
 Multiple WhatsApp logins for your   agents with the same WhatsApp   number
 Build up your WhatsApp catalog and   use WhatsApp payment to sell within   WhatsApp
 Integrate your CRM software,   ecommerce platforms, logistics   software,  and payment gateways

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API for WhatsApp: Reshaping industries with BotForce

BotForce's enterprise-grade LLM (Large Language Model) enables you to have personalised conversations across the globe while we secure your data. With our proprietary technology, Docusense-powered by generative AI, submit your data to our chatbot in any form, and it will engage with your prospects for you.

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Get more from your WhatsApp business account

Make the most of your WhatsApp marketing efforts with dedicated click to chat WhatsApp buttons and click to whatsapp ads, WhatsApp payments, WhatsApp flow, and WhatsApp notifications.

WhatsApp Chatbots for Every Industry

Logistics
Ecommerce
Healthcare
Education
Information Technology
Insurance
Telecom
Financial Services
Real Estate

Logistics

Region - Global
Functions : Order tracking, scheduling/rescheduling,
seller queries and complaints

89%

Reduction in Support Costs

97%

Queries Handled at Zero Cost

50%

Increase in Engagement

Accelarator

✔ WhatsApp Business API

✔ Green tick assistance

✔ Broadcast & Scheduling

✔ WhatsApp Inbox

✔ Basic Automation (Welcome, OOO)

✔ GSheets integration

✔ Add upto 5 agents

✔ Analytics for Broadcasts & Livechat

✔ Message templates catalog

✔ Retargeting Campaigns

✔ CTWA

✔ Add-ons as on the pricing page

Ecom Specific Integration

 Shopify/Woocommerce integration

 Shiprocket integration

 Order Notifications

 Abandoned Checkout Automation

✔ COD to Prepaid Automation

Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.

Growth

Everything from Accelarator ++

 WhatsApp + 1 addtnl digital channel of your choosing

 Broadcast & Scheduling

 Omnichannel Livechat Inbox

 Add upto 5 agents

 Custom chatbot flows

 Custom app integrations

 Full-view Analytics

 Message templates catalog

 Access to chatbot template catalog

 Access to all WhatsApp features (CTWA, Payments, Commerce)

 LLM integrated Docusense

 Run intent based campaigns

 FAQs

 1000 MAUs

 Add-ons as on the pricing page

Ecom Specific Integration

Grow your WhatsApp marketing and run smart campaigns with advanced automation & analytics.

 Shopify/Woocommerce integration

 Order Notifications

 Abandoned Checkout Automation

 COD to Prepaid Automation

 Re-order Automation

 Personalized Product Discovery

 Feedback & Review

 Segmentation & Retargeting

 Product Recommendations

Enterprise

Everything from Growth ++

 eSenseGPT - GenAI powered conversations

 Multiple digital channels

 Omnichannel Livechat Inbox

 Custom app integrations

 Unlimited chatbot flows

 Full-view Analytics

 LLM integrations

 Voice integration

 Access to Multiple messaging languages

 Custom MAUs

 Vertical specific integrations

Ecom Specific Integration

Build custom WhatsApp plan most suited for your business needs.

 Shop Assist

 Shopify/Woocommerce integration

 Order Notifications

 Abandoned Checkout Automation

 COD to Prepaid Automation

 Re-order Automation

 Personalized Product Discovery

 Feedback & Review

 Segmentation & Retargeting

 Product Recommendations

Featured Resources

  • What is the need of WhatsApp Automation for your business?
    WhatsApp automation in your business helps with: - Improved customer satisfaction with instant responses and 24*7 availability - Automate repetitive tasks and save time - Personalised communications - Aid lead generation and conversions - Collect and analyse data - Integrate with 3rd party too
  • What are automated workflows, and how do they work?
    They are sequences of predefined automated actions (example: sending messages, updating user information) that are triggered by specific conditions, events or user interaction. You can create automated workflows by simply dragging and dropping nodes or elements for your desired use-case such as lead generation, gathering user information, etc.
  • How can WhatsApp automation help with retargeting?
    WhatsApp automates aids lead generation in the following ways: - Aid with Better Segmentation - Personalized Follow-ups - Abandoned Cart Recovery - Post-Purchase Engagement - Event-Based Triggers - Broadcast Lists
  • Can any business use Automate WhatsApp for product discovery?
    Yes, businesses of all sizes can automate WhatsApp for product discovery
  • How to reduce checkout abandonment?
    Here are a few ways you can reduce checkout abandonments: - Provide discounts - Create a limited time deal and a sense of FOMO - Integrate as many payment gateways as possible - Provide faster delivery
  • Where can I find free chatbot templates?
    BotForce offers multiple templates for you to choose from in your WhatsApp marketing campaigns.

Found Anything For Your Business Yet?

WHAT CLIENTS SAY

Marlize Mayer

Nix82 Agency/Word4Word

"Botforce has revolutionized our customer engagement across various industries since 2024. Their cutting-edge technology and reliable platform have earned us multiple awards and significantly boosted our ROI. I highly recommend Botforce for their professionalism and innovative solutions!"

WHAT CLIENTS SAY

 James Erasmus

CEO - Digital Transformation Services

"Botforce’s technical expertise took our business from a fledgling idea to a leading provider of bot technologies. Their hard work, technical acumen and ability to translate our requirements into workable technological solutions has been of great value to our business and to our clients. We are proud to be partners with Botforce."

WHAT CLIENTS SAY

 Heather Khumalo

Senior Manager: Brand Management

"Botforce significantly boosted our WhatsApp bot usage, transforming the Jumbo bot into a vital promotional tool for Masscash. Their strategic advocacy and investment in HSM messaging led to widespread adoption, with over 120,000 traders and notable month-on-month increases in usage and interactions. Thanks to Botforce, the bot has become an essential part of our promotional strategy."

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