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Revolutionize Customer Engagement With
BotForce's Automation Tools

NO-CODE INTEGRATION

Easily integrate with your existing systems without any coding, making setup swift and seamless.

MULTILINGUAL SUPPORT

Communicate globally with support for multiple languages, ensuring no customer is left behind.

ADVANCED ANALYTICS

Track engagement and performance with detailed analytics to continuously optimize strategies.

OMNICHANNEL PRESENCE

Maintain a consistent presence across various digital platforms, enhancing customer reach and interaction.

PERSONALIZED COMMUNICATIONS

Deliver tailored messages based on user behavior and preferences, increasing relevance and response rates.

24/7 CUSTOMER SERVICE

Provide uninterrupted service with chatbots that handle queries at any time, improving customer satisfaction.

Background

How to Use BotForce's  chatbots help you

An easier way to build bots

Build once, deploy in seconds. Create bots with BotForce's drag & drop conversational modeller using minimal coding.

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Simplified bot training

Craft your knowledge base with FAQs, Intents, Cognitive Search and DocuSense—perfected to support your customers, whether it’s dusk or dawn.

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NLP engine

State-of-the-Art NLP Engine that delivers personalized experiences, fuelled by context and intents, across all touchpoints of your customers’ journey.

Data that matters

BotForce’s  OneView dashboard provides insights on engagement, performance and trends across your customers and channels.

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Any channel, anywhere, anytime.

Be present where your customers are. Engage them via Website, WhatsApp, Telegram, Messenger, and more.

AI Chatbots for Every Industry

Logistics
Ecommerce
Healthcare
Education
Information Technology
Insurance
Telecom
Financial Services
Real Estate

Logistics

Region - Global
Functions : Order tracking, scheduling/rescheduling,
seller queries and complaints

89%

Reduction in Support Costs

97%

Queries Handled at Zero Cost

50%

Increase in Engagement

Accelarator

✔ WhatsApp Business API

✔ Green tick assistance

✔ Broadcast & Scheduling

✔ WhatsApp Inbox

✔ Basic Automation (Welcome, OOO)

✔ GSheets integration

✔ Add upto 5 agents

✔ Analytics for Broadcasts & Livechat

✔ Message templates catalog

✔ Retargeting Campaigns

✔ CTWA

✔ Add-ons as on the pricing page

Ecom Specific Integration

 Shopify/Woocommerce integration

 Shiprocket integration

 Order Notifications

 Abandoned Checkout Automation

✔ COD to Prepaid Automation

Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.

Growth

Everything from Accelarator ++

 WhatsApp + 1 addtnl digital channel of your choosing

 Broadcast & Scheduling

 Omnichannel Livechat Inbox

 Add upto 5 agents

 Custom chatbot flows

 Custom app integrations

 Full-view Analytics

 Message templates catalog

 Access to chatbot template catalog

 Access to all WhatsApp features (CTWA, Payments, Commerce)

 LLM integrated Docusense

 Run intent based campaigns

 FAQs

 1000 MAUs

 Add-ons as on the pricing page

Ecom Specific Integration

Grow your WhatsApp marketing and run smart campaigns with advanced automation & analytics.

 Shopify/Woocommerce integration

 Order Notifications

 Abandoned Checkout Automation

 COD to Prepaid Automation

 Re-order Automation

 Personalized Product Discovery

 Feedback & Review

 Segmentation & Retargeting

 Product Recommendations

Enterprise

Everything from Growth ++

 eSenseGPT - GenAI powered conversations

 Multiple digital channels

 Omnichannel Livechat Inbox

 Custom app integrations

 Unlimited chatbot flows

 Full-view Analytics

 LLM integrations

 Voice integration

 Access to Multiple messaging languages

 Custom MAUs

 Vertical specific integrations

Ecom Specific Integration

Build custom WhatsApp plan most suited for your business needs.

 Shop Assist

 Shopify/Woocommerce integration

 Order Notifications

 Abandoned Checkout Automation

 COD to Prepaid Automation

 Re-order Automation

 Personalized Product Discovery

 Feedback & Review

 Segmentation & Retargeting

 Product Recommendations

Featured Resources