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Unlock Seamless Integration
Elevate Your Chatbot Experience with BotForce

PLATFORM COMPATIBILITY

Seamlessly integrate BotForce chatbots with your existing platforms and systems, ensuring smooth communication and operation.

CRM INTEGRATION

Integrate BotForce with popular CRM systems to streamline customer data management and enhance customer relationship management.

E-COMMERCE INETGRATION

Connect BotForce with e-commerce platforms to provide personalized shopping experiences and streamline customer interactions.

SOCIAL MEDIA INTEGRATION

Integrate BotForce with social media platforms to expand your reach and engage with customers across multiple channels.

 

EMAIL INTEGRATION

Integrate BotForce with email marketing platforms to automate responses and nurture leads through personalized email interactions.

ANALYTICS INTEGRATION

Integrate BotForce with analytics tools to track and analyze chatbot performance and customer interactions for data-driven insights.

How our chatbot integrations affect your workflows

Boost

14.5%

Increase in productivity with workflow automation

Enable

24%

Interactions enabled through Integration workflows

Background

How to Use BotForce's WhatsApp Solutions to Grow Your Business

Plug-and-play to drive greater efficiency

Simple solutions for organizations pressed for time. Botforce moves information between your third-party applications seamlessly, so you can focus on what matters most - your customers' experiences.

Another step towards breaking informational silos

 With a robust, flexible integration platform, you can easily integrate data following from multiple sources, whether it's on-premise or on the cloud

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The key to one-stop service

Botforce acts as an invisible layer between agents and customers, relaying information in real-time from the platform. Using our ticketing and CRM inttegrations and create tickets, manage leads, and add data in minutes not days.

Reduce abandonment

By the time you arrive at a solution after jumping between applications, your customers would have bounced off to another application. Curb the bounce rate with simple integrations.

WhatsApp Chatbots for Every Industry

Logistics
Ecommerce
Healthcare
Education
Information Technology
Insurance
Telecom
Financial Services
Real Estate

Logistics

Region - Global
Functions : Order tracking, scheduling/rescheduling,
seller queries and complaints

89%

Reduction in Support Costs

97%

Queries Handled at Zero Cost

50%

Increase in Engagement

Accelarator

✔ WhatsApp Business API

✔ Green tick assistance

✔ Broadcast & Scheduling

✔ WhatsApp Inbox

✔ Basic Automation (Welcome, OOO)

✔ GSheets integration

✔ Add upto 5 agents

✔ Analytics for Broadcasts & Livechat

✔ Message templates catalog

✔ Retargeting Campaigns

✔ CTWA

✔ Add-ons as on the pricing page

Ecom Specific Integration

✔ Shopify/Woocommerce integration

✔ Shiprocket integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.

Growth

Everything from Accelarator ++

✔ WhatsApp + 1 addtnl digital channel of your choosing

✔ Broadcast & Scheduling

✔ Omnichannel Livechat Inbox

✔ Add upto 5 agents

✔ Custom chatbot flows

✔ Custom app integrations

✔ Full-view Analytics

✔ Message templates catalog

✔ Access to chatbot template catalog

✔ Access to all WhatsApp features (CTWA, Payments, Commerce)

✔ LLM integrated Docusense

✔ Run intent based campaigns

✔ FAQs

✔ 1000 MAUs

✔ Add-ons as on the pricing page

Ecom Specific Integration

Grow your WhatsApp marketing and run smart campaigns with advanced automation & analytics.

✔ Shopify/Woocommerce integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

✔ Re-order Automation

✔ Personalized Product Discovery

✔ Feedback & Review

✔ Segmentation & Retargeting

✔ Product Recommendations

Enterprise

Everything from Growth ++

✔ eSenseGPT - GenAI powered conversations

✔ Multiple digital channels

✔ Omnichannel Livechat Inbox

✔ Custom app integrations

✔ Unlimited chatbot flows

✔ Full-view Analytics

✔ LLM integrations

✔ Voice integration

✔ Access to Multiple messaging languages

✔ Custom MAUs

✔ Vertical specific integrations

Ecom Specific Integration

Build custom WhatsApp plan most suited for your business needs.

✔ Shop Assist

✔ Shopify/Woocommerce integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

✔ Re-order Automation

✔ Personalized Product Discovery

✔ Feedback & Review

✔ Segmentation & Retargeting

✔ Product Recommendations

Webinar

Featured Resources

Level up your workflows

Learn how to power your current conversational flows with chatbot integrations to all your enterprise applications like Zendesk and Salesforce

  • What is the need of WhatsApp Automation for your business?
    WhatsApp automation in your business helps with: - Improved customer satisfaction with instant responses and 24*7 availability - Automate repetitive tasks and save time - Personalised communications - Aid lead generation and conversions - Collect and analyse data - Integrate with 3rd party too
  • What are automated workflows, and how do they work?
    They are sequences of predefined automated actions (example: sending messages, updating user information) that are triggered by specific conditions, events or user interaction. You can create automated workflows by simply dragging and dropping nodes or elements for your desired use-case such as lead generation, gathering user information, etc.
  • How can WhatsApp automation help with retargeting?
    WhatsApp automates aids lead generation in the following ways: - Aid with Better Segmentation - Personalized Follow-ups - Abandoned Cart Recovery - Post-Purchase Engagement - Event-Based Triggers - Broadcast Lists
  • Can any business use Automate WhatsApp for product discovery?
    Yes, businesses of all sizes can automate WhatsApp for product discovery
  • How to reduce checkout abandonment?
    Here are a few ways you can reduce checkout abandonments: - Provide discounts - Create a limited time deal and a sense of FOMO - Integrate as many payment gateways as possible - Provide faster delivery
  • Where can I find free chatbot templates?
    BotForce offers multiple templates for you to choose from in your WhatsApp marketing campaigns.

Found Anything For Your Business Yet?

WHAT CLIENTS SAY

Marlize Mayer

Nix82 Agency/Word4Word

"Botforce has revolutionized our customer engagement across various industries since 2024. Their cutting-edge technology and reliable platform have earned us multiple awards and significantly boosted our ROI. I highly recommend Botforce for their professionalism and innovative solutions!"

WHAT CLIENTS SAY

 James Erasmus

CEO - Digital Transformation Services

"Botforce’s technical expertise took our business from a fledgling idea to a leading provider of bot technologies. Their hard work, technical acumen and ability to translate our requirements into workable technological solutions has been of great value to our business and to our clients. We are proud to be partners with Botforce."

WHAT CLIENTS SAY

​ Heather Khumalo

Senior Manager: Brand Management

"Botforce significantly boosted our WhatsApp bot usage, transforming the Jumbo bot into a vital promotional tool for Masscash. Their strategic advocacy and investment in HSM messaging led to widespread adoption, with over 120,000 traders and notable month-on-month increases in usage and interactions. Thanks to Botforce, the bot has become an essential part of our promotional strategy."

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