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Bridge Language Barriers With BotForce Multilingual Chatbots

GLOBAL REACH

​Engage customers worldwide by supporting conversations in over 50 languages, expanding your market presence.

AUTO-TRANSLATION

Ensure seamless communication with automatic translations, making every interaction clear and understandable.

CULTURAL CUSTOMIZATION

​Adapt content to fit cultural contexts, enhancing relevance and connection with diverse audiences.

EFFICIENT CUSTOMER SUPPORT

Provide consistent and efficient support by handling queries in the user's native language, improving satisfaction.

​EASY INTEGRATION

Integrate with existing systems with minimal effort, maintaining a cohesive communication strategy across platforms.

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DATA-DRIVEN INSIGHTS

​Gain insights from multilingual interactions to better understand global customer needs and preferences.

Background

How BotForce's  multilingual chatbot  Can Help You?

Experience that scales across borders

Building an enterprise-ready vernacular chatbot is effortless with BotForce. Simply select your language, manage localized messages and FAQs, and you’re set!

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Auto-Translation

With BotForce's two way auto-translation, translate messages back and forth between the user and the agent. Translate live chat conversations in real-time and reply to users in their preferred language.

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​Multilingual conversations
without the extra steps

Your customers can finally say goodbye to the days of elaborate language menus. With BotForce, conversations get automatically assigned to agents who speak your customers’ preferred languages. Less effort, easy satisfaction.

Accelarator

✔ WhatsApp Business API

✔ Green tick assistance

✔ Broadcast & Scheduling

✔ WhatsApp Inbox

✔ Basic Automation (Welcome, OOO)

✔ GSheets integration

✔ Add upto 5 agents

✔ Analytics for Broadcasts & Livechat

✔ Message templates catalog

✔ Retargeting Campaigns

✔ CTWA

✔ Add-ons as on the pricing page

Ecom Specific Integration

✔ Shopify/Woocommerce integration

✔ Shiprocket integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.

Growth

Everything from Accelarator ++

✔ WhatsApp + 1 addtnl digital channel of your choosing

✔ Broadcast & Scheduling

✔ Omnichannel Livechat Inbox

✔ Add upto 5 agents

✔ Custom chatbot flows

✔ Custom app integrations

✔ Full-view Analytics

✔ Message templates catalog

✔ Access to chatbot template catalog

✔ Access to all WhatsApp features (CTWA, Payments, Commerce)

✔ LLM integrated Docusense

✔ Run intent based campaigns

✔ FAQs

✔ 1000 MAUs

✔ Add-ons as on the pricing page

Ecom Specific Integration

Grow your WhatsApp marketing and run smart campaigns with advanced automation & analytics.

✔ Shopify/Woocommerce integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

✔ Re-order Automation

✔ Personalized Product Discovery

✔ Feedback & Review

✔ Segmentation & Retargeting

✔ Product Recommendations

Enterprise

Everything from Growth ++

✔ eSenseGPT - GenAI powered conversations

✔ Multiple digital channels

✔ Omnichannel Livechat Inbox

✔ Custom app integrations

✔ Unlimited chatbot flows

✔ Full-view Analytics

✔ LLM integrations

✔ Voice integration

✔ Access to Multiple messaging languages

✔ Custom MAUs

✔ Vertical specific integrations

Ecom Specific Integration

Build custom WhatsApp plan most suited for your business needs.

✔ Shop Assist

✔ Shopify/Woocommerce integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

✔ Re-order Automation

✔ Personalized Product Discovery

✔ Feedback & Review

✔ Segmentation & Retargeting

✔ Product Recommendations

​Build once. Deploy in a
multitude of languages

Localize your solution with stop-words and synonyms to take out the effort of duplicating flows for the languages you want to support.

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Featured Resources

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WHAT CLIENTS SAY

Marlize Mayer

Nix82 Agency/Word4Word

"Botforce has revolutionized our customer engagement across various industries since 2024. Their cutting-edge technology and reliable platform have earned us multiple awards and significantly boosted our ROI. I highly recommend Botforce for their professionalism and innovative solutions!"

WHAT CLIENTS SAY

 James Erasmus

CEO - Digital Transformation Services

"Botforce’s technical expertise took our business from a fledgling idea to a leading provider of bot technologies. Their hard work, technical acumen and ability to translate our requirements into workable technological solutions has been of great value to our business and to our clients. We are proud to be partners with Botforce."

WHAT CLIENTS SAY

​ Heather Khumalo

Senior Manager: Brand Management

"Botforce significantly boosted our WhatsApp bot usage, transforming the Jumbo bot into a vital promotional tool for Masscash. Their strategic advocacy and investment in HSM messaging led to widespread adoption, with over 120,000 traders and notable month-on-month increases in usage and interactions. Thanks to Botforce, the bot has become an essential part of our promotional strategy."