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Engage, Empower, and Elevate
BotForce WhatsApp Chatbots

24/7 CUSTOMER SUPPORT AUTOMATION

Automate interactions and provide round-the-clock support with AI-driven responses that ensure customer inquiries are addressed immediately, reducing wait times and enhancing satisfaction.

PERSONALIZED SHOPPING EXPERIENCES

Deliver tailored product recommendations based on user behavior and preferences, creating a personalized shopping journey directly within WhatsApp to increase engagement and conversion rates.

EFFICIENT ORDER MANAGEMENT

Streamline order updates, tracking, and management processes by integrating chatbots that communicate order statuses and details instantly, improving customer communication and operational efficiency.

 

SEAMLESS PAYMENT INTEGRATIONS

Enable secure and straightforward payment options within WhatsApp, allowing customers to complete purchases without leaving the chat, thereby simplifying the checkout process and boosting sales.

PROACTIVE ENGAGEMENT CAMPAIGNS

Deploy targeted marketing campaigns via WhatsApp to nurture leads, promote offers, and re-engage customers, driving sales and building a loyal customer base with minimal effort.

COMPREHENSIVE ANALYTICS AND INSIGHTS

Gain valuable insights into customer interactions and chatbot performance with advanced analytics, helping you make data-driven decisions to further optimize the customer experience and increase ROI.

Why your eCommerce brand needs an AI ChatBot?

Reduce

35%

Reduction in Cart Abandonments

Elevate

40%

Boost in conversion rates

Automate

57%

Automation in scheduling returns & refunds

Retain

34%

Repeat order rate with existing customers

Background

How Does BotForce Grow your eCommerce Business?

Shorten the overall sales cycle

Use the eCommerce chatbot to narrow the gap between awareness and purchase with highly-personalized product recommendations and engagements that convert visitors into paying customers.

Share notifications for order updates, payments, returns & refunds

Automate your post-purchase processes with the eCommerce chatbot. You can use WhatsApp message templates to share these updates.

Showcase & sell your products directly on WhatsApp

Deliver an end-to-end shopping experience allowing the customers to check your products on WhatsApp, add them to the cart, & receive payments directly on WhatsApp.

Run targeted marketing campaigns and generate better leads

Use the eCommerce chatbots to run full-fledged marketing campaigns across various channels. Use Conversational AI to target and engage with customers with personalization.

Accelarator

✔ WhatsApp Business API

✔ Green tick assistance

✔ Broadcast & Scheduling

✔ WhatsApp Inbox

✔ Basic Automation (Welcome, OOO)

✔ GSheets integration

✔ Add upto 5 agents

✔ Analytics for Broadcasts & Livechat

✔ Message templates catalog

✔ Retargeting Campaigns

✔ CTWA

✔ Add-ons as on the pricing page

Ecom Specific Integration

 Shopify/Woocommerce integration

 Shiprocket integration

 Order Notifications

 Abandoned Checkout Automation

✔ COD to Prepaid Automation

Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.

Growth

Everything from Accelarator ++

 WhatsApp + 1 addtnl digital channel of your choosing

 Broadcast & Scheduling

 Omnichannel Livechat Inbox

 Add upto 5 agents

 Custom chatbot flows

 Custom app integrations

 Full-view Analytics

 Message templates catalog

 Access to chatbot template catalog

 Access to all WhatsApp features (CTWA, Payments, Commerce)

 LLM integrated Docusense

 Run intent based campaigns

 FAQs

 1000 MAUs

 Add-ons as on the pricing page

Ecom Specific Integration

Grow your WhatsApp marketing and run smart campaigns with advanced automation & analytics.

 Shopify/Woocommerce integration

 Order Notifications

 Abandoned Checkout Automation

 COD to Prepaid Automation

 Re-order Automation

 Personalized Product Discovery

 Feedback & Review

 Segmentation & Retargeting

 Product Recommendations

Enterprise

Everything from Growth ++

 eSenseGPT - GenAI powered conversations

 Multiple digital channels

 Omnichannel Livechat Inbox

 Custom app integrations

 Unlimited chatbot flows

 Full-view Analytics

 LLM integrations

 Voice integration

 Access to Multiple messaging languages

 Custom MAUs

 Vertical specific integrations

Ecom Specific Integration

Build custom WhatsApp plan most suited for your business needs.

 Shop Assist

 Shopify/Woocommerce integration

 Order Notifications

 Abandoned Checkout Automation

 COD to Prepaid Automation

 Re-order Automation

 Personalized Product Discovery

 Feedback & Review

 Segmentation & Retargeting

 Product Recommendations

Featured Resources

Found Anything For Your Business Yet?

WHAT CLIENTS SAY

Marlize Mayer

Nix82 Agency/Word4Word