top of page

Streamline Your Supply Chain with
BotForce Logistics Chatbots

REAL TIME SHIPMENT TRACKING

Keep your customers informed with up-to-the-minute tracking information, ensuring transparency and reducing inquiries about shipment status.

AUTOMATED NOTIFICATIONS

Send instant notifications for order confirmations, shipment dispatches, and delivery updates, improving communication efficiency and customer satisfaction.

24X7 CUSTOMER SUPPORT

Provide round-the-clock assistance for common logistics queries, from tracking information to delivery issues, reducing the workload on human agents.

MULTI-LINGUAL CAPABILITIES

Communicate effectively with customers across different regions by offering support in multiple languages, enhancing global reach and customer service.

PROACTIVE ISSUE RESOLUTION

Automatically identify and address common issues such as delays or misplaced shipments, ensuring prompt resolution and maintaining customer trust.

COMPREHENSIVE ANALYTICS AND INSIGHTS

Leverage advanced analytics to gain insights into logistics operations, enabling you to optimize processes and make informed decisions to enhance efficiency.

Why does your Logistics business need an AI ChatBot?

Automate

94%

Reduction in overhead costs with the use of automation bots

Respond

79%

Post-purchase queries can be answered by the bot

Accelerate

88%

Improvement in response time

Engage

35%

Increase in customer engagement across various channels

Background

How Does BotForce Grow your Logistics Business?

Omnichannel logistics service

Let customers schedule and track shipments via WhatsApp, Facebook messenger, Instagram and more.

23.png

Communicate across borders

Engage all your customers across all your regions in their own language with AI-powered chatbots.

Automate notifications on WhatsApp

Deliver payments & shipment notifications automatically over to your customers favorite chat channel - WhatsApp.

5.png

Handle complex support queries with simple solutions via a Logistics chatbot

Deliver personalised advice by empowering agents with a fully-integrated Logistics customer support chatbot, serving as a virtual advisor.

53.png

Accelarator

✔ WhatsApp Business API

✔ Green tick assistance

✔ Broadcast & Scheduling

✔ WhatsApp Inbox

✔ Basic Automation (Welcome, OOO)

✔ GSheets integration

✔ Add upto 5 agents

✔ Analytics for Broadcasts & Livechat

✔ Message templates catalog

✔ Retargeting Campaigns

✔ CTWA

✔ Add-ons as on the pricing page

Ecom Specific Integration

 Shopify/Woocommerce integration

 Shiprocket integration

 Order Notifications

 Abandoned Checkout Automation

✔ COD to Prepaid Automation

Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.

Growth

Everything from Accelarator ++

 WhatsApp + 1 addtnl digital channel of your choosing

 Broadcast & Scheduling

 Omnichannel Livechat Inbox

 Add upto 5 agents

 Custom chatbot flows

 Custom app integrations

 Full-view Analytics

 Message templates catalog

 Access to chatbot template catalog

 Access to all WhatsApp features (CTWA, Payments, Commerce)

 LLM integrated Docusense

 Run intent based campaigns

 FAQs

 1000 MAUs

 Add-ons as on the pricing page

Ecom Specific Integration

Grow your WhatsApp marketing and run smart campaigns with advanced automation & analytics.

 Shopify/Woocommerce integration

 Order Notifications

 Abandoned Checkout Automation

 COD to Prepaid Automation

 Re-order Automation

 Personalized Product Discovery

 Feedback & Review

 Segmentation & Retargeting

 Product Recommendations

Enterprise

Everything from Growth ++

 eSenseGPT - GenAI powered conversations

 Multiple digital channels

 Omnichannel Livechat Inbox

 Custom app integrations

 Unlimited chatbot flows

 Full-view Analytics

 LLM integrations

 Voice integration

 Access to Multiple messaging languages

 Custom MAUs

 Vertical specific integrations

Ecom Specific Integration

Build custom WhatsApp plan most suited for your business needs.

 Shop Assist

 Shopify/Woocommerce integration

 Order Notifications

 Abandoned Checkout Automation

 COD to Prepaid Automation

 Re-order Automation

 Personalized Product Discovery

 Feedback & Review

 Segmentation & Retargeting

 Product Recommendations

Featured Resources