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Healthcare Management with
BotForce HealthChat Chatbots

STREAMLINED APPOINTMENT BOOKING

Facilitate easy and quick booking of doctor appointments using intuitive chatbot interactions, ensuring a seamless scheduling experience for patients.

24X7 PATIENT SUPPORT

Provide constant support to address patient inquiries about treatments, hospital facilities, and more, improving patient care and satisfaction.

AUTOMATED MEDICAL ASSISTANCE

Utilize AI to offer instant medical advice and information, reducing the need for immediate human intervention and optimizing resource allocation.

EFFICIENT HANDLING OF EMERGENCIES

Quickly direct emergency requests to the appropriate channels, enhancing response times and patient safety in critical situations.

MULTILINGUAL PATIENT COMMUNICATION

Engage with patients in their preferred language, making healthcare information more accessible and reducing language barriers.

INSIGHTFUL HEALTHCARE ANALYTICS

Gather and analyze patient data to improve healthcare services and tailor patient interactions based on insights drawn from user behavior and feedback.

Why does your Healthcare business need an AI ChatBot?

Efficient

82%

Booking inquiries handled by the bot

Save

37%

Cost saved by automating support inquiries

Streamline

50%

Reduction in Manpower

Boost

30%

Increase in appointment bookings via chatbot

Background

How Does BotForce Grow your Healthcare Business?

Automate doctor appointments and ensure faster booking

  • Help patients book appointments with their chosen doctors and locations, using BotForce's Google Calendar integration, and confirm slots on WhatsApp

  • Generate leads on WhatsApp such as patient’s name, email and phone number

  • Schedule appointments seamlessly with BotForce's Google Calendar integration and confirm slots instantly on WhatsApp

  • Make consultation fee payments smoother through BotForce's Stripe or Razorpay integrations

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24*7 patient assistance with Generative AI

  • Utilize BotForce's industry-standard LLM to address patient health concerns across the website and provide real-time responses to queries on insurance and hospital assistance using Conversational AI.

  • Talk to anyone across the globe in their language with BotForce's multilingual capabilities

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Automate day to day queries

  • Slash support costs by up to 60% with round-the-clock self-service across channels

  • Allow patients to escalate queries to a live chat in case of emergency

  • Let patients order medicines from your trusted third-party distributor, and swiftly deliver their data from the database to their registered WhatsApp number.

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Accelarator

✔ WhatsApp Business API

✔ Green tick assistance

✔ Broadcast & Scheduling

✔ WhatsApp Inbox

✔ Basic Automation (Welcome, OOO)

✔ GSheets integration

✔ Add upto 5 agents

✔ Analytics for Broadcasts & Livechat

✔ Message templates catalog

✔ Retargeting Campaigns

✔ CTWA

✔ Add-ons as on the pricing page

Ecom Specific Integration

✔ Shopify/Woocommerce integration

✔ Shiprocket integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.

Growth

Everything from Accelarator ++

✔ WhatsApp + 1 addtnl digital channel of your choosing

✔ Broadcast & Scheduling

✔ Omnichannel Livechat Inbox

✔ Add upto 5 agents

✔ Custom chatbot flows

✔ Custom app integrations

✔ Full-view Analytics

✔ Message templates catalog

✔ Access to chatbot template catalog

✔ Access to all WhatsApp features (CTWA, Payments, Commerce)

✔ LLM integrated Docusense

✔ Run intent based campaigns

✔ FAQs

✔ 1000 MAUs

✔ Add-ons as on the pricing page

Ecom Specific Integration

Grow your WhatsApp marketing and run smart campaigns with advanced automation & analytics.

✔ Shopify/Woocommerce integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

✔ Re-order Automation

✔ Personalized Product Discovery

✔ Feedback & Review

✔ Segmentation & Retargeting

✔ Product Recommendations

Enterprise

Everything from Growth ++

✔ eSenseGPT - GenAI powered conversations

✔ Multiple digital channels

✔ Omnichannel Livechat Inbox

✔ Custom app integrations

✔ Unlimited chatbot flows

✔ Full-view Analytics

✔ LLM integrations

✔ Voice integration

✔ Access to Multiple messaging languages

✔ Custom MAUs

✔ Vertical specific integrations

Ecom Specific Integration

Build custom WhatsApp plan most suited for your business needs.

✔ Shop Assist

✔ Shopify/Woocommerce integration

✔ Order Notifications

✔ Abandoned Checkout Automation

✔ COD to Prepaid Automation

✔ Re-order Automation

✔ Personalized Product Discovery

✔ Feedback & Review

✔ Segmentation & Retargeting

✔ Product Recommendations

Featured Resources

Found Anything For Your Business Yet?

WHAT CLIENTS SAY

Marlize Mayer

Nix82 Agency/Word4Word

"Botforce has revolutionized our customer engagement across various industries since 2024. Their cutting-edge technology and reliable platform have earned us multiple awards and significantly boosted our ROI. I highly recommend Botforce for their professionalism and innovative solutions!"

WHAT CLIENTS SAY

 James Erasmus

CEO - Digital Transformation Services

"Botforce’s technical expertise took our business from a fledgling idea to a leading provider of bot technologies. Their hard work, technical acumen and ability to translate our requirements into workable technological solutions has been of great value to our business and to our clients. We are proud to be partners with Botforce."

WHAT CLIENTS SAY

​ Heather Khumalo

Senior Manager: Brand Management

"Botforce significantly boosted our WhatsApp bot usage, transforming the Jumbo bot into a vital promotional tool for Masscash. Their strategic advocacy and investment in HSM messaging led to widespread adoption, with over 120,000 traders and notable month-on-month increases in usage and interactions. Thanks to Botforce, the bot has become an essential part of our promotional strategy."